Refund & Return Policy – All Sales Are Final
All Sales Are Final
At OrganiGrowHairCo, LLC, TheOrganiBrands we take great pride in providing high-quality, plant-based hair and skincare products. Due to the nature of our formulations and hygiene standards, all sales are final, and we do not offer refunds, returns, or exchanges.
Order Cancellations & Changes
- Orders cannot be canceled after 1 business day of purchase.
- If your items have not shipped, they may be exchanged within 1 business day of purchase.
- After 1 business day, your order is final and non-refundable.
Refused Shipments
- Do not refuse delivery of your order.
- If an item is refused, a $20 restocking fee plus the cost of shipping will be charged before any further action is taken.
Damaged or Incorrect Orders
If you receive a product that is damaged or incorrect, please contact us within 3 days of delivery at hello@theorganibrands.com with your order number and photos. We will work to resolve the issue promptly.
Allergy & Sensitivity Disclaimer
Our products are made with natural ingredients, and individual results may vary. Please review the full ingredient list before purchasing. If you have allergies or sensitivities, we strongly recommend performing a patch test before full use. We cannot offer refunds or exchanges due to personal reactions to ingredients.